Visit Braj

Emergency Information for Braj

Numbers, hospitals, pharmacies, police, and consular help — before you need them.

Save this page before you travel — and remember that most trips need none of it.

The numbers

ServiceNumber
All emergencies (police, fire, ambulance)112
Police100
Ambulance102 / 108
Fire101
Women’s helpline1091
India tourist helpline (24×7, multilingual)1800-11-1363

Indian numbers dialed from a foreign SIM may need the +91 country code.

Medical care

  • Minor troubles (stomach, fever, cuts): pharmacies are everywhere in Vrindavan and Mathura, many with a doctor’s chamber attached or nearby. Most common medicines are available without ceremony and cheaply.
  • Serious but stable: Mathura city has the district’s larger hospitals, including 24-hour private facilities with emergency rooms, a 30–40 minute drive from Vrindavan.
  • Genuinely serious: the big private hospital systems of Agra (~1 hour) and Delhi (~3 hours) are the real safety net. This is why travel insurance with medical cover and evacuation is the one piece of paperwork we insist friends buy.
  • Ambulances exist (dial 108/102) but in-town traffic means a car or e-rickshaw to hospital is often faster for a walking patient.

Police and lost property

  • The general emergency route is 112; Vrindavan and Mathura have regular police stations, and UP operates tourist-police assistance in pilgrimage areas.
  • Theft or loss: file an FIR (First Information Report) at the nearest station promptly — insurance and passport replacement both require it. Keep it unemotional and paper-focused; it is bureaucracy, not investigation.
  • Lost passport: FIR first, then your embassy in Delhi (all major embassies are there) for an emergency travel document. Photocopies and phone photos of your passport, visa, and entry stamp cut the pain in half.

Preparation that costs nothing

  • Save 112, your embassy’s Delhi number, your insurer’s assistance line, and your hotel’s number in your phone and on paper.
  • Photograph passport, visa, insurance card, and prescriptions; email them to yourself.
  • Note your blood type and allergies on your phone’s lock-screen medical ID.
  • Carry regular medicines in original packaging with a copy of the prescription.

Gentle realities

The likeliest “emergencies” in Braj are a lost sandal, a monkey-stolen phone (see safety), an upset stomach, and a missed train. All four are survivable, and locals will help you with every one of them — usually before you finish asking.

Questions

Asked often.

What is the emergency number in India?
Dial 112 — India's unified emergency number for police, fire, and ambulance, reachable from any phone. 100 (police), 101 (fire) and 102/108 (ambulance) also still work.
Are there good hospitals near Vrindavan?
Mathura city has the district's main hospitals and 24-hour private facilities capable of handling most emergencies. For anything major, Delhi and Agra's large private hospitals are 1–3 hours away — one reason travel insurance with medical evacuation is worth having.
What should I do if I lose my passport in India?
File a police report (FIR) at the nearest station immediately, then contact your embassy in Delhi for an emergency travel document. Carrying separate photocopies and a phone photo of your passport and visa makes this dramatically easier.

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